We've got you covered! Check out our size guide for easy reference.

Our cotton clothing is crafted from 100% Peruvian Pima Cotton, sourced and manufactured in Peru from a trusted factory that has +35 years experience in pima cotton products. Want to know more about Pima Cotton and the story behind our products? Check it out here!

Not yet, but who knows what the future holds? Join our mailing list to stay in the loop about all things Arquia!

Unfortunately, we don't offer gift cards at the moment. But don't worry! Join our mailing list to be the first to know when they become available.

Absolutely! Interested in becoming a wholesale partner? Shoot us a line on our contact us page

Absolutely! If your order hasn't been processed yet, we're more than happy to accommodate any changes you need. Shoot us a line on our contact us page with your order number and request as soon as possible. Once your order has been processed, you'll receive an email with tracking information.

Generally, orders are processed within one to three business days from the time they're placed. You'll receive an email with tracking information once your order has been processed, and your package will be sent out on the same day.

No need to fret! Shipping times will be displayed during checkout, allowing you to pick the option that suits you best. Just remember to factor in 1 to 3 business days for processing before the shipping clock starts ticking.

Oh no! We're truly sorry about that. Please drop us a line on our Contact Us page and we'll roll up our sleeves to investigate ASAP.

Oh dear! If you find a missing or damaged item in your package, don't worry. Just shoot us a line on our Contact us page within 14 days of receiving your order, and we'll work our magic to make things right.

Not yet, but stay tuned by joining our mailing list for the latest updates!

We recommend doing a thorough check of every nook and cranny - entrances, mailrooms, even under the doormat! Unfortunately, we can't offer refunds or replacements for lost or stolen packages. However, you can file a claim directly with the shipping carrier for assistance.

Need to send something back? Just shoot us a line on our Contact us page with your order number and the items you'd like to return, and we'll zip a return label right over to you.

Just remember to get in touch within 14 days of receiving your order, and make sure the item is unwashed, unworn, and still sporting its original tags. Please note that sale items are final sale.

Once we receive your package, we'll process a refund to your original payment method, minus a small $5 shipping and restocking fee. If you prefer store credit instead, we'll waive the fee. Your refund should shimmy its way into your account within 5-10 business days.

We want you to love your Arquia pieces. If something isn’t quite right, we’re happy to help with an exchange.

Follow these simple steps:

How to request an exchange

1. Contact us: Submit a message via our Contact Us form or email hello@shoparquia.com.
   
   
2. Include in your email:

• Order #
• Items you’d like to exchange (name, size, color, quantity)
• Reason for the exchange (e.g., sizing, color, order mistake)
• Your preferred replacement items (name, size, color)

3. Add photos: Please attach clear photos so we can do a preliminary check that the items are in the same condition that you received them—unworn or unused, with tags, and in the original packaging. You’ll also need your receipt or proof of purchase.

What we accept for exchange

• Sizing changes
• Color changes
• Order mistakes (e.g., you selected the wrong size/color by accident)

Exchanges are subject to replacement item availability.

Return label & shipping

Once we review your request and photos, we’ll email you a return shipping label to send the item(s) back to us.

Processing your exchange

As soon as we receive and verify the returned item(s) are in the same condition (unworn/unused, with tags, in original packaging), we’ll ship your replacement and email you tracking details.

Absolutely! Drop us a line on our Contact us page with the order number or the name of the generous gift-giver. Just make sure to reach out within 14 days of receiving the gift, and ensure the item is still brand-spanking-new with its original tags intact. We'll hook you up with store credit that's good to go whenever you are.

Sit tight! Refunds usually take 5-10 business days to make their way back into your account.